Happy Friday Daily Groomers,

Most groomers think they have a pricing problem.

They don’t.

They have a memory problem.

The difference between a $80 groomer and a $120+ groomer usually isn’t skill…

It’s how well they remember everything about the dog—and the owner.

You already track the basics:

That’s table stakes.

The groomers building real businesses are tracking way more than that.

And it shows up in their reviews, their retention, and their pricing power.

Here’s what most groomers don’t write down—but should:

→ Birthdays

Not because it’s cute. Because it gives you a reason to reach out. (Teddy does this automatically)

“Hey, it’s Bella’s birthday this week. Want to get her in?”

That’s an easy rebook + emotional connection.

→ Favorite treats

You’re not just grooming… you’re conditioning the experience.

A dog that wants to come back = easier grooms = more profit.

→ Owner preferences (this is the big one)

Most groomers track the dog… but forget the human.

This is where the money is.

→ Handling notes

“Better laying down for nails”

“Hates dryer on face”

This isn’t just about the dog—it’s about your time.

Fewer struggles = faster grooms = more dogs per day.

→ What went wrong last time

No one likes writing this down, but it’s one of the highest ROI things you can do.

Nick on ear

Client didn’t like length

Dog extra anxious

If you don’t track it, you repeat it.

If you track it, you look like a pro who learns.

→ The random stuff that makes clients say “wow”

This is the stuff that turns:

Good record keeping doesn’t just make you organized.

It does 3 things:

1. Lets you charge more

Because you’re not “a groomer”… you’re their groomer.

2. Makes your day easier

Less guessing. Less stress. Less fighting dogs who hate the process.

3. Protects you when things go sideways

When a client says:

You’re not guessing—you’ve got receipts.

Some people use software.

Some use notebooks.

The smart ones use Teddy (shameless plug 😏).

Doesn’t matter.

What matters is:

Most groomers know they should do this.

They just don’t.

Because it feels like “extra work.”

But the best groomers?

They treat notes like part of the groom.

Not optional.

If you want to stand out in 2026, it’s not just about grooming better.

It’s about remembering better.

Enjoy the weekend!

Alex

At Teddy, everything lives in one place:

So before the dog even gets on your table… you already know the full story.

No guessing. No scrambling. No “wait, what did they want last time?”

Just better grooms—and clients who feel like you actually remember them.

That’s all folks! Keep calm and groom on 🐶🤘