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How To Tell Clients Their Dog Is Overweight đđđ
Your favorite pooch comes in for their regular grooming, but this time, Fluffy seems, well... fluffier than usual.
Happy Friday Daily Groomers!
Weâre going to keep this weekâs issue light and fun since weâve all been thereâŠ
Your favorite pooch comes in for their regular grooming, but this time, Fluffy seems, well... fluffier than usual.
No, itâs not the hair. Underneath all that fur is a dog who's been indulging in one too many treats.
So how do you tell your client that their beloved fur baby could stand to lose a few pounds without offending them?
Don't worry, we've got you covered! Here's how you can walk the tightrope of diplomacy, humor, and honesty.
1. The "Letâs Blame the Fur" Approach
Client: "Wow, Fluffy looks like a cloud!"
You: "Yes, and under that cloud is... well, let's just say the weather has been a bit heavy lately. Maybe itâs time we put Fluffy on a light trim and... light kibble?"
Sometimes, easing into the conversation with a joke can help lighten the mood. Plus, it's not your faultâit's that poof making everything look bigger, right?
2. The Health Angle
You: "So, I noticed Fluffyâs harness has been a little snug recently. Have you talked to your vet about his weight? It might be a good idea just to keep an eye on itâexcess weight can cause joint issues or make them less mobile!"
Position it as concern for their dogâs health. People are much more open to advice when it comes from a place of care. After all, you want their dog to be around for as many grooming appointments as possible!
3. The âFluff-Free Zoneâ Comment
You: âOnce we got all that fluff off, I noticed a little extra Fluff under here! Itâs easy to miss with all that fur, but thereâs definitely more of him to love.â
This method is all about the classic surprise reveal. "Oh, Fluffy wasnât just fluffy, huh?" It softens the blow by making it feel like it was hiding all along!
4. Blame the Breed
Some breeds just tend to look heftier, and thatâs where you can casually drop some knowledge. "You know, [insert dog breed] can have a tendency to gain weight, especially after theyâre fixed. Maybe a little more running around will help balance that out."
Dog parents love talking about their breedâs quirks. Theyâre probably already blaming their dogâs DNA for everything else, so why not this?
5. Direct, But With Love
If the subtle hints donât seem to be working, sometimes you just have to come out with itâgently, of course.
You: âI know itâs hard to tell because of all that adorable fluff, but Fluffyâs carrying a little extra weight. Maybe we can look at adjusting his treats a bit?â
Youâre not saying, âHey, your dog is chunky.â Youâre saying, âLetâs cut back on the treatosâfor Fluffyâs sake!â
6. Bring in the Vet
If you're really unsure how to approach it, defer to the vet. "I noticed some weight gain on Fluffy and thought you might want to check with your vet to see if they recommend any dietary changes."
This way, you're simply passing the buck, er, responsibility. And hey, what vet wouldn't back you up?
7. The âNo F**ks Givenâ Method
Alright youâve tried it all but now itâs time to be that constant reminder that itâs time to drop some lbs. The convo may go something like how this dog groomer so eloquently put itâŠ
Here at the Daily Groomer if this newsletter stuff doesnât work out, weâll just have to start a doggy fat camp. It will be like a 1-2 month camp where the owners leave their dogs with us and we exercise them and feed them the right amount.
The owners can come visit and weâll just get paid to stop overfeeding their dogs essentially.
Whoâs in?!?
Alex
đŁïž What People Are Barking About
The best of the best advice or thought provoking topics shared this week onlineđ
Firing a client is never easy, but sometimes itâs the best thing you can do for your business and your sanity. Whether itâs due to constant no-shows, aggressive behavior from both the dog and the owner, or endless complaints, you have the right to set boundaries.
When itâs time to let go of a difficult client, keep it professional and polite.
Standing your ground and opening up your schedule for clients that will treat you better and respect you is going to pay off in the long run.
Remember, itâs your business, and your peace of mind matters. It's better to part ways with grace than to keep trying to make an impossible relationship workâbecause in the end, no amount of money is worth the stress of a toxic client.
How many clients have you fired in your grooming career? |
âThe Groomerâs Toolkit
đ Read - Danielle tell her story about building a grooming business out of a shed on her property in The Daily Groomer Facebook Community! Join in on the support from fellow groomers in our private Facebook group. â€ïž
đș Watch - This husband and wife duo share how theyâre successful in business (& life) on our most recent YouTube episode.
đ§ Listen - To the âInternational Influencer of the Yearâ talk about her mindset on the latest episode of The Daily Groomer After Hours Podcast.
Thatâs all folks! Keep calm and groom on đ¶đ€