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š„ļø The Ultimate Guide to Pet Grooming Business Websites
5 key ways to make your website the Top Dog š š¶
Welcome to The Daily Groomer, your best friend when it comes to professional grooming - or 2nd best friend if weāre counting dogs š.
My nameās Alex š
Iāve noticed most groomers in our industry donāt give a sh*t about their websitesā¦.
And Iām on the mission to find out why!
As yāall know - some of the TOP groomers in our industry donāt even have a website.
Instead, we showcase our beautiful grooms on less-than-beautiful Facebook pages, Yelp links, and cookie cutter website templates.
Iāve been working with small businesses for years and in my opinion, a solid website is always a must.
This is the first one i ever built (when i was 16) š
A website is your chance to showcase your brand and convert visitors into lifelong customers.
But, I get it! Youāre probably scheduled out for the next 2-3 weeks and donāt need more customers.
Well my generation grew up with iphoneās and google maps, so all i know is this āinternetā thing. (I still have to plug in an address every time i go somewhere! sorry mom, itās true! š)
So i wanted to write a quick breakdown today covering some of the best practices for creating an awesome website.
Whether or not you need (or want) new customers, adding these elements will make your business look more professional and modern.
Letās dive inā¦ šš
āThe 5 Key Things to Include on Your Grooming Website
Every grooming website needs these 5 key design components to be effective.
A clean, simple, mobile-friendly design
An easy to understand set of services
Highly visible social proof
Photos photos and more photos (itās time to showcase your work!)
And most importantly - Online Booking
So letās dive into the key design components every great grooming site has!
1. Clean, Simple, Mobile-Friendly Design
The moment a customer lands on your website they should know how to find anything they would need. The best way to do that is to keep your design clean and simple.
Look at the landing page for Shampooch groomingās salon.
An easy way they differentiate themselves from the competition is their logo.
It may seem like a small detail, but it can do so much for branding. Itās easily recognizable, itās memorable, itās fashionable - man i love it!
Plus, the website uses bold and huge typography, a simple menu bar, and descriptive call-to-actions (CTAs) all over the site.
Creating a simple and neat website for your grooming salon can make people trust you more. The more professional your site = the more professional they think your business is.
2. An Easy To Understand Set of Services
Your services / pricing page is absolutely CRUCIAL for visitors to determine if they want to book an appointment.
Think about it. Whatās the first thing someone wants to know when they get to your website?
What your prices are! š°š°š°
Many customers will want to know pricing before they book, so including a page they can access before clicking ābook nowā may improve user experience on the website.
Here are some tips on how to create an effective services and pricing page:
Pricing Table by Breed / Weight - If you have specific pricing for certain breeds or pricing by weight, consider these individual āservicesā so customers wonāt expect a large dog to be groomed for the price of a small one.
Pricing Ranges - If you don't want to include a full table of prices by breed and weight, you can also include pricing ranges to give customers an idea of how much it'll cost to groom their pup in an easier format.
Additional Information - Include any other information visitors may need, such as your cancellation policy or appointment booking process. Pricing add-ons, such as additional fees for de-matting, should also be outlined on this page.
If you donāt want to go too deep into pricing on your site (pricing is ever changing so we get it), take a look at how Austinās Place outlineās their services.
Whatās the first thing you do when youāre comparing Amazon products?
Check out the reviews. āļø
Word of mouth is a powerful tool (even in the digital realm). To make sure youāre showcasing this, make sure you feature client testimonials and reviews prominently on your website.
Positive feedback reassures potential customers that their furry companions are in good hands.
For example, Furr Pet Spa in Indianapolis embedded all of their Google reviews onto their site so visitors hear directly from their happy customers.
4. Photos, Photos and More Photos
The best salesman on the planet is not a man - itās a before and after grooming photo š
People LOVE pictures of dogs - and lucky for us, thatās literally our business!!
So make sure youāre taking tons of pictures and showing them off!!
We know you have grooming photos on your Facebook feeds or social media accounts so make sure those get to your websites.
The Dogfather, out in Connecticut, does an excellent job showcasing his puppers on his website.
Creating a well-curated gallery of pets youāve groomed can be an effective way to sell your services to potential customers.
Here are some tips on how to create an effective gallery on your website:
Categorize Your Work - If you have a lot of photos, categorizing will help visitors easily find the type of grooming service they need. For example, you can create categories for different breeds, coat types or cuts.
Include Captions - Captions for each photo can provide additional context and detail about your grooming styles and techniques.
Use Before and After Photos - These photos are a powerful way to highlight the transformation you can achieve for pets. Make sure to use clear and consistent angles to emphasize the difference from before to after.
5. Online Booking
You ever have those days where youāre trying to call a business and they just donāt answer the dang phone? You know youāre sitting there saying ātake my moneyā but they just donāt want your business!
Well, thatās why i always recommend to set up online booking. Itās too easy not to!
Your online booking page is where customers can request to schedule services (like an online storefront).
What your booking page should ideally include:
Hours of operation
A full menu of services and pricing
Business features and amenities
Payment types you accept
Your phone number / contact details
Your logo
Your business description
A link to your intake form
Before and after photos.
And a BIG Book Now button!
We know some groomers are so booked up and want to control their own schedules so the online booking portion is up to you and your business.
But rememberā¦ āNo.ā is a complete sentence š
Bonus - Mobile Optimized
63% of all google searches are done on phones.
If your website works well on a mobile device, more people will find you and book. Itās that simple.
Check out the mobile version of this site - Blue Wheelers - Mobile Grooming in Australia.
It works as well on mobile as it does on a computer!
With that being said, we are curious to knowā¦ā¦ ššš
š We Want To Learn From You:
Do you accept online booking via your website? |
How important to you is your website? |
Want to always be learning with fellow groomers? Join the conversation with 500+ groomers in The Daily Groomer Facebook Group
When you join, make sure you introduce yourself so we can say hello!
If you ever dream about having multiple successful grooming salons this weekās podcast release is for you. This week we discuss how Sarah Himelstein went from 0 to 3 successful salons in just 5 years. Sarahās story is a must listen! Check it out here - How I Started 3 Salons In 5 Years.
Need more grooming content to help your long days hard at working grooming pass by quickly? Subscribe and listen to The Daily Groomer Podcast on Spotify to get your weekly fix of people just like you opening up about their grooming businesses!
Thatās all folks! Until next time, letās rock ān roll š¶š¤