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šŸ§‘ā€šŸ¤ā€šŸ§‘ Groomer Hiring and Retention Tips

The playbook on how the founder of Social Pet reduced groomer turnover by 113% and kept it that way!

Happy Memorial Day Weekend! Before we dig in….

I have a quick favor to ask you.

Each week I spend several hours crafting this email entirely for free.

I’m actually at my brother’s graduation from the Naval Academy writing this as we speak. (he’s going into the Special Forces, and I blog about pet grooming… it makes for fun family dinner convos šŸ˜‚šŸ˜‚)

Anyways, It’d mean the world to me if you could share The Daily Groomer with just 1 person who you think would also enjoy it. Feel free to just share our site where they can drop in their email and subscribe:

Or if you’re feeling lazy, you can just forward this email and tell them to click on that link and subscribe šŸ™ šŸ™.

Alright, let’s dive in….

Have you ever lost the key groomer?

And not just any groomer but your KEY groomer… like the one you couldn’t live without.

It’s the WORST. That happened to my friend Amy. And well… it was actually worse than it sounds. Quick story time!

Amy has been running Social Pet Hotel and Daycare for 10 years. And she puts in looooonnnnggg weeks. So for once, she decided to head out for a much needed vacation.

Then she got this text...

If that text doesn’t make you weak in the knees, I don’t know what will. That’s the EXACT text Amy received from a key employee while relaxing on her vacation.

It turns out, she was quitting.

And if it couldn’t get any worse, the day Amy returned from her vacation ANOTHER key employee quit.

This was a huge loss for Amy and Social Pet. All of the training & instruction she put into those 2 all down the drain.

So we’ve all been there. Maybe not as bad as Amy, but we’ve been in there.

Until recently, I would shake my head and say ā€œwell, what can you do?ā€. You know, one of those ā€œIt is what it isā€ moments.

But since these incidents, Amy figured it out.

She made 1 change - and hasn’t had any turnover since. And a secret like that is too good not to share. So we had her come teach a virtual workshop!

The strategies she mentions on the workshop freed her up enough to FULLY remove her from day-to-day operations. (I think they call that retirement… not sure šŸ˜‚).

And, at the end of the workshop, she gives away her new training worksheets, employee policies, and more! (check them out)

Shout out to Amy Hillis at Social Pet !!! She’s literally the best and building a world class pet biz with her husband!

The workshop was our best one yet but let me know what you think!

Enjoy your long weekend - play outside ā˜€ļø and play with dogs! 🐶🐶🐶

That’s all folks! Until next time, let’s rock ā€˜n roll 🐶🤘

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